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3 Ways To Communicate With Your Builder

While there are a number of factors that go into producing a high-quality, beautiful custom home, one of the most important aspects is having a frequent, thorough dialogue with your new home builder. Communication is key to ensuring the home is exactly what you want, and there are no mishaps or miscommunications that dampen the experience.

While most quality architectural home builders will have protocols in place to keep you updated and informed, there are a number of things you can do on your end to ensure you’re getting everything you want out of your project, and that everything – from design, demolition and construction – runs smoothly.

In person consultations

There’s no better way to talk through your ideas and goals (while getting to know your trusted builder) then by arranging plenty of in-person meetings. This is especially pivotal for the beginning of your building journey. By talking freely and at length, your builder will get a sense for your style and what you’re after, and how they can achieve your requirements within your budget.

If you haven’t got design plans for your home project yet, it’s important that you have a clear idea of what you’re after and do a bit of research before coming to your meetings. Get inspiration by reading home magazines, create a Pinterest board of design and styles you’re interested in, and drive around your neighbourhood to admire the homes you love. It’s good to have these visual reference points, as it will help your luxury home builder better understand what you’re looking to achieve, and what materials and selections may be required for your build.

Early on, your builder will usually arrange an on-site meeting to check out your land and how they can craft your dream home on your specific block. At Ramsay Builders, we gather a lot of information from the initial site consultation that will inform the direction of your build.

Email and phone

Do you have a question that needs to be answered, a concern about your project, or some vital information you need to pass over to your builder? Give your builder a call, or send them an email – a quality builder will be happy to answer your queries carefully and promptly.

Email is important especially if your project involves multiple parties – such as designers, architects, engineers, and interior designers. Email allows you to discuss your project with everyone involved, each party is across all developments and updates. This is essential to minimising setbacks caused by miscommunication, and ultimately, ensuring that everyone is working together towards a united vision.

Zoom and Facetime

Zoom and facetime

As the pandemic upfolded, many builders had to update their method of conducting meetings and consultations, turning to tools such as Zoom and Facetime to connect with their clients. While in-person meetings are back, Zoom and Facetime are here to stay due to their convenience and accessibility.


This is a major benefit for you, as it allows you to more quickly and easily connect with your builder. If you have a busy schedule, Zoom and Facetime offer greater flexibility, allowing you to chat through your project in your lunch break or from the convenience of your home. It’s also a great tool if you’re travelling or living far away from the building site. You’ll still be able to connect with your builder and see the progress of your build with a few clicks of a button – how handy is that!

Looking to work with a builder who values communication and transparency? Get in touch with Ramsay today!


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